Support

"I am so appreciative for this enhancement. Thank you very much for your help and improvements for a marvelous experience using OnTarget Revenue/OTR."

Liliana Penalver-Murray
Audits and Denials Management Coordinator

Support you can count upon.

• Fast Email, Help Desk and Telephone Support
• Unlimited Training/Re-Training
• Application and Reports Customization (We listen to our clients.)
• Denials, Audits, and Appeal Analysis/Consulting
• ADR and Appeal Submission Receipt Monitoring
• Data Entry/Input Services provide accuracy and reporting consistency.

Our solutions are fully managed so your team has time to achieve better results. We have your back.

• We advise you and perform virtually all system setup and maintenance so you can begin right away.
• Our servers meet and exceed HIPAA/HITECH requirements.
• Our servers are continuously backed up to remote locations.
• All of our business partners have signed HIPAA agreements with us.
• Our applications are restricted to your IP addresses for added security.